quality
ISO 9001:2015 Quality Management Systems
ISO 9001 is the international standard for Quality Management Systems (QMS). It provides a systematic approach to managing organizational processes to ensure products and services consistently meet customer requirements and enhance satisfaction. ISO 9001 is applicable to any organization regardless of size, industry, or location.
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Benefits of ISO 9001
Improved customer satisfaction and retention
Consistent quality of products and services
Enhanced operational efficiency
Access to new markets and tender opportunities
Reduced waste and cost savings
Better employee engagement and morale
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ISO 9001 FAQ
Common questions about this standard